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Privacy policy

ZenSens - VetSens Privacy Policy

This privacy policy describes how your personal information is collected, used and shared when you visit or make a purchase on zensens.ca (the"site").

PERSONAL INFORMATION WE COLLECT

When you visit the site, we automatically collect certain information from your device, including information about your web browser, your IP address, your time zone and some of the cookies installed on your device. In addition, when you browse the site, we collect information about the individual web pages or products you visit, the websites or search terms that linked you to the site, as well as information about how you interact with the site. We call this automatically collected information “device information”.

We collect device information using the following technologies:

-"Cookies"are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information on cookies and how to disable cookies, visit http://www.allaboutcookies.org.

-"Log files"track actions occurring on the site and collect data, including your IP address, browser type, Internet service provider, landing/exit pages and timestamps.

-"Web beacons","tags"and"pixels"are electronic files used to record information about how you navigate on the site.

In addition, when you make a purchase or attempt to make a purchase via the Site, we collect certain information about you, including your name, your billing address, your delivery address, your payment information (including credit card and Paypal information), email address and telephone number. We call this information"order information."



When we talk about"personal information"in this privacy policy, we are talking about both device information and order information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the order information we generally collect to fulfill all orders placed on the site (including processing your payment information, arranging shipping and providing invoices and/or order confirmations) . In addition, we use this order information to:

Communicate with you;

Filter our orders for potential risks or fraud; and

When you agree with the preferences you have shared with us, provide you with information or advertising regarding our products or services.

We use the information on the devices we collect to help us detect potential risks and fraud (in particular, your IP address), and more generally to improve and optimize our site (for example, by generating analyzes on how which our customers navigate and interact with on the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your personal information with third parties to help us use your personal information, as described above. For example, we use Shopify to populate our online store - you can learn more about how Shopify uses your personal information here:https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the site - you can read more about how Google uses your personal information here:https://www.google.com/intl/en/policies/privacy/. You can also turn off Google Analytics here:https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, a search warrant, or any other legal request for information we receive, or to otherwise protect our rights.


TARGETED ADVERTISING

As described above, we use your personal information to provide you with targeted advertising or marketing communications that we think may be of interest to you. For more information on how targeted advertising works, you can visit the educational page of the Network Advertising Initiative (“NAI”) at http://www.networkadvertising.org/understanding-online-advertising/how -does-it-work.

You can opt out of targeted advertising by contacting:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

In addition, you can deactivate some of these services by visiting the Unsubscribe portal of the Digital Advertising Alliance at:http://optout.aboutads.info/.

DO NOT FOLLOW

Please note that we do not change the data collection and use practices of our site when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact details below.

In addition, if you are a European resident, we note that we process your information in order to fulfill the contracts we may have with you (for example if you place an order via the site), or otherwise to pursue our listed legitimate business interests above. In addition, please note that your information will be transferred outside of Europe, including to Canada and the United States.

CONSERVATION OF DATA

When you place an order on the site, we will keep your order information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information on our privacy practices, if you have any questions, or would like to file a complaint, please contact us by email at info@zensens.ca